Taking care of your blooms at home, everything you need to know.

To ensure your flowers and plants stay healthy for the longest possible time, it’s important to follow these steps shortly after you receive them.


Please Bear In Mind

  • Dyed and painted products may stain.
  • Lilies are toxic to cats and can be harmful to other pets.
  • If there are lilies included in the arrangement take care as the pollen may stain.
  • Alstroemeria, Hyacinth, Tulips and Daffodils are harmful if eaten and may cause skin irritation.


  • Carefully remove all packaging from your flowers.
  • Do not remove the string or elastic from a hand-tied bouquet as this is holding the bouquet together in its arranged shape. This can be removed once the flowers are in the vase.
  • Cut approximately 2-3cm at an angle with a sharp pair of scissors, secateurs or knife from the base of each stem. Cutting at an angle will result in a larger surface area from which your flowers can drink.
  • Remove any leaves from the stems that will be below the waterline in the vase.
  • Place the bouquet in a clean vase filled with fresh water preferably on room temperature. Add the flower food following the instructions on the sachet.
  • Arrange your flowers in your vase and display somewhere away from draughts, direct sunlight, heat sources and ripening fruit – all of these factors affect how long your flowers will last.
  • Re-cut the stems every 3 days and change the water.
  • Top up the vase water when necessary.


  • Your plant needs to be kept in a fairly warm room with good light.
  • Avoid draughts and direct heat.
  • Don’t overwater your plants. Aim to keep the compost moist but wait until it has almost dried out before re-watering. Use water at room temperature (68° F/20° C).
  • Water from above and put saucers under plants to allow excess water to drain away.
  • Plants will need a little extra watering during the spring and summer growing seasons. Water less in winter than in summer when actively growing.
  • Many plants will grow without feeding, but flowering plants are very hungry and will do best when given a weekly dose of liquid feed.


New Plants

  • Never feed a new or newly re-potted plant.
  • The journey to its new home can make a plant slightly stressed, so it will need a month or two to adjust to its new environment.
  • Gently pinch off any dying flowers and remove damaged or yellowing leaves. Remove wayward branches with secateurs if necessary.

Orchid Plants

Despite what people think, Orchids are remarkably easy to grow and maintain in a household setting. Light is essential to the growth of all plants and flowers and helpfully, an Orchid's leaves will tell you whether they are getting enough light.

  • Light Green: Great news, this means that the Orchid is getting the perfect amount of light.

  • Yellow: the Orchid is getting too much sunlight, so try to move the Orchid to an area that is more shaded.

  • Dark Green: the Orchid is not getting enough light. The leaves go dark to enable the plant to absorb as much light as possible.

Pruning 'Bloom Spikes'

Orchids have what we call ‘bloom spikes’ in cycles of 90-120 days after the bloom emerges from the plant. Some people like to cut the stem of the orchid back to the 1st or 2nd bract. This will encourage the flower to bloom from the existing orchid spike. The problem with this strategy is that the resulting flower will often be smaller.


Helpfully, the roots of the Orchid will react if they are not getting enough water. You should aim to water an Orchid no more than once a week. Never leave an Orchid in water. During watering, excess moisture can easily be trapped between the leaves of sympodial orchids such as Phalaenopsis. Without air movement to help the water evaporate, it will eventually rot the plant and cause it to die.


The normal room temperature (25 C) of your home will generally be appropriate for an orchid. If you are comfortable in a temperature then the orchid will be too. Interestingly, orchids struggle to grow in soil. This is because they are epiphytes, or air plants. They grow best in substances like moss, so they get both air and water. All our orchids are potted in moss before they arrive!