There’s nothing quite like that feeling of surprising a loved one with a bouquet of flowers (and treating yourself now and then too!). We’re passionate about ensuring your flowers are delivered safely, – our 100% satisfaction guarantee always applies.
HOW TO TRACK YOUR ORDER
You can track your flower delivery anytime by clicking the order link on the top right of your confirmation email. If you still need help, you can call us for free:
- UK: 0800 5420 823 (free)
- International: +44 020 8001 1889 (standard rates apply)
CUSTOMER EXPERIENCE OPENING TIMES
|Phone||9am to 8pm|
|Chat||9am to 9pm|
|Phone||9am to 5pm|
|Chat||9am to 5pm|
DELIVERY OF YOUR BLOOMS
Next day delivery is available for most of the UK mainland area. Each of our orders are packaged safely in our specially designed Zingy yellow flower containers. Our experienced delivery partners ensure that each bouquet is handled with care, and is kept upright throughout nationwide delivery.
Delivery times are between 8am and 7pm. You will receive an email to notify you when your order is out for delivery with and time window and tracking information.
Delivery cut off times to be aware of
UK mainland area – next-day delivery: Order by 9pm Monday to Sunday.
The standard price for next-day delivery on weekdays is £4.50. Saturday deliveries cost £8.00.
SPECIAL DELIVERY? NO PROBLEM
Once you’ve made your order, you can contact our courier service to inform them of any specific delivery instructions. The details of this will be included in your order confirmation email.
HOW DOES 'SPECIAL DELIVERY' WORK?
Any specific delivery instructions will be sent to our drivers as soon as it's been submitted. You are able to change your request again if needed. However, it may not be possible if your order is close to being delivered.
CHAT TO OUR CUSTOMER SERVICE TEAM
If you have any questions at all, contact our bloomin’ lovely customer services team on 0800 5420 823 - Int: +44 20 8001 1889, or email us at email@example.com.