Delivery Information for Mainland UK
There’s nothing quite like that feeling of surprising a loved one with a bouquet of flowers (and treating yourself now and then too!). We’re passionate about ensuring your flowers are delivered safely, whatever delivery option you choose – and remember, our 100% satisfaction guarantee will always apply.
Track Your Order
You can track your flower delivery anytime by clicking the order link on the top right of your confirmation email. Alternatively, you can call us for free on 0800 5420 823 or - Int: +44 20 8001 1889.
We offer next day delivery across most of mainland UK. All our deliveries are safely packaged in specially designed flower containers before being transported carefully to their destination. Our delivery partners for nationwide flower delivery have many years of experience of delivering flowers throughout the UK and all drivers are trained to ensure that they handle the flowers with care and keep the deliveries upright.
Cut off times
Our cut off times for our next day deliveries:
Mainland UK: Order before 4:30pm weekdays and Sundays for next day delivery. We do not deliver on Sundays.
Standard next day delivery is £4 unless the delivery is for a Saturday, in which case the delivery charge is £8.99. We do not do Sunday deliveries except by special arrangement (please contact us if this is desired) or on special occasions such as Valentine's Day or Mother's Day.
REQUEST SPECIAL DELIVERY INSTRUCTIONS FOR YOUR DELIVERY
You can leave special delivery instructions directly with our external courier service after finalising your order. For more information, please see the confirmation email which will be sent to you after you place an order.
How does it work?
Our delivery drivers receive all special delivery instructions in real time and as soon the 'special request' is submitted. You can change this request as many times and as frequent as you like as we know plans can change. The only exception to this is if your parcel is about to be delivered, in which case it will be too late.
If you require further assistance please contact our customer service team and we'd be happy to help.
If you have any questions at all, contact our bloomin’ lovely customer services team on 0800 5420 823 - Int: +44 20 8001 1889, or email us at email@example.com.